For the US version, we partner with local print providers that use approximately 170-gsm matte paper for our posters. The paper is acid-free and responsibly sourced (FSC-certified where available). The finish is non-glossy matte, providing a smooth, elegant look that’s durable and fade-resistant.

our local print partners use pigment-based inks which are fade-resistant. According to technical specifications (for comparable printers like the Epson PRO series used by partners), colours retain high fidelity for up to 200 years, and black-and-white prints can last up to 400 years under proper indoor conditions. The inks are also resistant to water, ozone, and UV exposure—though as with any fine art print, prolonged exposure to direct sunlight without protection will reduce longevity.

Our local print partners provide standard wooden frames available in black, white, natural wood, and dark wood finishes.

• Profile dimensions: approx. 10–14 mm (0.4–0.6 in) front width, 20–25 mm (0.8–1 in) depth
  
• Material: solid wood, responsibly sourced
  
• Cover: lightweight plexiglass/acrylic sheet that ensures clarity and protects the artwork while reducing risk of breakage during shipping
  
• Back panel: sturdy backing board, sourced from FSC-certified materials where available
  
• Mounting: sawtooth hangers, suitable for both portrait and landscape orientation
  

These frames combine durability and a clean look, while being practical for safe shipping and long-lasting display.

Our local print partners use secure packaging methods to make sure your order arrives safely:

• Posters are shipped in sturdy triangular or square cardboard tubes to protect them from bending or damage.
  
• Framed posters are shipped in strong, flat cardboard boxes with reinforced edges. The frame is protected with corner protectors and a protective film, and the print and frame are secured inside the package to prevent pressure on corners and surfaces.

Yes. Our local print partners use responsibly sourced materials. The poster paper is FSC-certified and acid-free, ensuring both sustainability and durability. Frames are made from wood sourced from responsibly managed forests, and protective packaging is designed to minimize waste while keeping your order safe in transit.

To keep your prints and frames looking their best for years to come, please follow these guidelines:

• Light: Avoid direct sunlight, as it can cause colors to fade over time. Place your prints in areas with indirect light whenever possible.
  
• Humidity: Do not hang prints in damp areas such as bathrooms, as high humidity may cause warping or mold.
  
• Poster cleaning: Dust gently with a soft, dry cloth. Do not use water, sprays, or cleaning products on the paper.
  
• Frame care:
  
  
  Clean acrylic glazing with a soft microfiber cloth only.
  
  
  Avoid harsh cleaners, glass sprays, or solvents, as they may scratch or dull the surface.
  
  
  Wipe the frame itself with a soft, dry cloth to remove dust.
  
  
  
• Hanging: Ensure the hanger (sawtooth or hook) is securely fixed. For larger formats, use two mounting points to prevent tilting.
  

Answer:

Yes. For limited editions, we issue a certificate of authenticity via email that confirms the edition size. Once a limited run is sold out, we do not reprint it—preserving scarcity and collector value.

The edition number (e.g., 1/100) is stated on the certificate; signatures may vary by artwork/release. Open editions (non-limited) do not include a certificate.

We offer our prints in the following formats:

• DIN sizes (cm / in):
  
  
  A4 (21×29.7 cm ≈ 8.3×11.7 in)
  
  
  A3 (29.7×42 cm ≈ 11.7×16.5 in)
  
  
  A2 (42×59.4 cm ≈ 16.5×23.4 in)
  
  
  A1 (59.4×84.1 cm ≈ 23.4×33.1 in)
  
  
  
• Special sizes:
  
  
  30×40 cm ≈ 11.8×15.7 in
  
  
  50×70 cm ≈ 19.7×27.6 in
  
  
  
• Square formats:
  
  
  25×25 cm ≈ 9.8×9.8 in
  
  
  35×35 cm ≈ 13.8×13.8 in
  
  
  50×50 cm ≈ 19.7×19.7 in
  
  
  
• All sizes are available in both portrait and landscape orientation

In the US, our frames are not delivered ready to hang. Instead, the print and the frame are shipped separately. This allows us to offer a lower price—tests have shown that most customers prefer to save about 5 dollars and place the print into the frame themselves. This approach also helps avoid potential damage during transit, while still giving you the flexibility to mount the artwork exactly the way you prefer.

We do not sell frames separately. Frames are only available together with a print order.

Each frame includes a sawtooth hanger on the back, suitable for both portrait and landscape orientation.

Many of our posters include a white border that serves as a built-in passepartout look. We do not provide a separate mat board as an extra layer.

We currently do not offer framed canvases.

In the US, we offer select small custom sizes. If you need something specific, just reach out and we’ll confirm what’s possible.

Discount codes can be entered during checkout. In some cases, multiple codes can be combined, if the promotion allows it. Our popular 3-for-2 deal is compatible with all other discounts.

The bundle discount applies to all of our products – regardless of size, design, or format.

As a Spawnd Insider, you get exclusive discounts, early access to new prints, limited editions, and upcoming collections—plus interior tips and inspiration straight to your inbox. Membership is currently free.

Choose your product – Select the print you like, pick the size and frame option if available.

Add to cart – Click “Add to Cart” to save your selection.

Review your cart – Double-check items, quantities, and apply any discount codes.

Proceed to checkout – Enter your shipping address and choose your delivery option.

Select payment method – Pick from the available payment options (e.g. credit card, PayPal, etc.).

Complete your order – Confirm your purchase. You’ll receive an order confirmation email with all details right away.

At checkout, you’ll see a field labeled “Discount code or gift card”. Simply enter your code there and confirm. The discount or gift card amount will be applied automatically to your order total.

Yes – you can either cancel or edit an order (e.g., address, size, or frame) as long as it has not yet been shipped.

• In the US, you have up to 2 days after placing your order to request changes or a cancellation.
  
• Once the order has shipped, changes or cancellations are no longer possible. In that case, you would need to request a return, and the return shipping costs are covered by the customer (see Terms & Conditions).
  
  To request an edit or cancellation, please use our contact form – we typically reply within 1 hour.

This follows the same rules as edits/cancellations: you can update the address until the order has shipped. Please use the contact form—we usually reply within 1 hour.

If we detect an address error, we’ll reach out to you proactively so you can send the corrected address.

After the parcel has shipped, please contact the carrier directly. In many cases you can request a redirection or address update via the carrier’s tracking page or your customer account.

By default, this is not possible. However, if you contact us by email, we can check if a split shipment is feasible. Please note that additional shipping costs may apply.

Yes. You will automatically receive an order confirmation and a full invoice by email (not a pro forma invoice). Customers in the US also receive the same German invoice by default. If required, we can additionally provide an English version of the invoice upon request.

We accept the following payment methods: credit and debit cards, Klarna, PayPal, Apple Pay, and Google Pay. With Klarna, you also have the option to pay later—within 30 days after your purchase.

Yes—your payment information is handled with utmost care and strong security safeguards:

• Full credit card details are never accessible to us (the merchant). Only the last four digits are shown so we can identify the payment method if needed.
  
• The payment data is encrypted both in transit and at rest using industry-standard protocols.
  
• Shopify is Level 1 PCI DSS certified, which is the highest standard for handling credit card transactions.
  
• The platform uses tokenization, meaning sensitive card details are replaced by secure tokens once the payment is processed—this prevents exposure of real card data.

No, it’s not possible to pay using multiple payment methods at the same time.

Processing usually takes 1–3 business days in the US. Orders are prepared on weekdays and shipped once ready.

d

No. We currently do not ship to Alaska, Hawaii, or U.S. territories. Our deliveries are limited to the mainland United States.

Large prints are shipped in sturdy triangular/square mailing tubes—not in flat boxes—to prevent creasing or edge damage. (Framed prints ship in flat protective boxes.)

Once your order has shipped, you’ll receive an email with a tracking link. You can use it to follow your delivery status at any time.

Please contact us first via the contact form or email. We’ll check the shipment with the carrier—in most cases it’s resolved quickly (e.g., a delayed scan or tracking update).

First, check with neighbors or building management to see if the package was left nearby. If it’s still missing, contact the carrier directly to report the issue and open an investigation. In the US, missing packages due to porch piracy are typically handled through the carrier’s claim process. After contacting them, please also let us know so we can support you.

Bitte kontaktiere uns, sobald deine Bestellung angekommen ist, falls sie beschädigt oder fehlerhaft ist. Sende uns ein Foto der beschädigten Ware zu. Nach Prüfung versenden wir den Artikel umgehend und kostenlos erneut.

We’ll investigate right away (e.g., missing scan, sorting delay). Once an order has shipped, the parcel is in the carrier’s hands. Please contact the carrier via the tracking page or customer support, and let us know as well—we’ll assist with the follow-up (e.g., opening an inquiry) and keep you updated.

In the US, there is no legal right of withdrawal as in the EU. However, we offer a voluntary 14-day return window from the day you receive your order. Please use our contact form to request a return.

• For returns without a valid reason (e.g., no damage or defect), the customer covers the return shipping costs.
  
• Since our local US print partners cannot receive returns directly, all returns must be shipped back to our warehouse in Germany.
  
• Free shipping on orders over $60 applies only to the initial purchase, not to returns.
  
• If your order arrives damaged or defective, we always cover the costs for replacements.

To start a return or exchange, please follow these steps:

1. Fill out the contact form – Use our contact form on the website and provide your order number, email address, and the reason for the return or exchange.
   
2. Receive confirmation – We’ll review your request and send you confirmation with the next steps.
   
3. Prepare the return – Pack the items securely in the original packaging (or equivalent) and include any return instructions we provide.
   
4. Shipping – Send the parcel to the return address we provide.
   
5. Refund or exchange – Once we receive and inspect your return, we will issue your refund or ship the replacement item.

Please contact us and provide a photo of the damaged print or packaging. After review, we will send you a free replacement right away.

For returns without a valid reason (e.g., no defect or damage), the customer is responsible for the return shipping costs.